Get in touch with us
Ferndale Insurance Services Limited
Head Office
Unit F, Stanley Court
3 Glenmore Business Park
Telford Road
Salisbury, SP2 7GH
Tel: 01722 321709
Email: info@FerndaleInsurance.co.uk
Registered Office
Crown Chambers
Bridge Street
Salisbury
SP1 2LZ
Reg no. 2737182 England & Wales
Useful Links
BIBA
The British Insurance Brokers Association is the Uk's leading insurance intermediaries organisation, representing the interests of insurance brokers and their customers.
FCA
The Financial Conduct Authority is responsible for the oversight of all insurance brokers.
ARMA
The Association of Residential Managing Agents (ARMA) is a Trade Body that focus on matters relating to the management of residential leasehold blocks of flats.
Complaints Procedure
We aim to treat our customers fairly at all times, especially when they feel they have cause for complaint. We take any complaint very seriously. However if you have reason to make a complaint about our service you should contact Debbie Goddard at Unit F Stanley Court, 3 Glenmore Business Park, Telford Road, Salisbury, Wiltshire,SP2 7GH or ring 01722 321709 or email Debbie@ferndaleinsurance.co.uk. You may be entitled to refer the matter subsequently to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0845 023 4567 and further information is available at www.financial-ombudsman.org.uk If you do decide to refer any matter to the Financial Ombudsman Service your legal rights will not be affected
Please find full details of our complaints procedure here.
